Legal

Privacy policy

Last updated · May 31, 2026

Introduction

Facet is a product of Aura Child LLC (“Aura Child,” “we,” “us”). This policy explains how we collect, use, and safeguard your personal data when you join the waitlist or use the Facet daily crystal reading service (the “Service”).

Information we collect

We collect information that you provide directly to us, including:

  • Your email address when you join the waitlist or create an account
  • Birth details (date, time, place) used to personalize your daily reading
  • Reading preferences, completion, and feedback
  • Support requests and communications

If you enable daily notifications in the Facet mobile app, we also store:

  • An anonymous push notification token issued by Apple or Google to your device
  • Your device's current timezone, so the daily notification arrives at the right local time
  • Your platform (iOS or Android) for diagnostics

The push token is not a personal identifier on its own; it is a device-scoped value that lets Apple/Google route notifications to your install of Facet. You can revoke it at any time by turning off notifications in the Facet app or in your device settings.

How we use your information

  • Provide, maintain, and improve the daily reading
  • Send updates about your account and product
  • Respond to your support requests
  • Analyze usage patterns to enhance the experience
  • Measure ad performance and attribution (see below)

Data security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. No method of transmission over the internet is 100% secure.

Data retention

We retain your personal data for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Your rights

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request data portability
  • Opt out of the sale of your personal information (CCPA)

Deleting your account

You can permanently delete your Facet account and all associated data at any time from inside the mobile app: open Settings and tap Delete account. This removes your email, birth details, daily readings, feedback, push notification token, and authentication tokens from our systems. The action is immediate and cannot be undone.

If you can't access the app, contact us from the email address on your account and we will delete it for you.

California privacy notice

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know, delete, correct, opt out, and receive non-discriminatory treatment.

To exercise your rights, visit your privacy settings or contact us.

Other state privacy rights

Residents of Virginia, Colorado, Connecticut, and Utah have similar rights under state law — access, correction, deletion, and portability. Reach out to exercise them.

Cookies & tracking

We use cookies and similar technologies to maintain your session and improve the product. We also use third-party advertising services (including Meta) to measure and improve ad performance. You can control preferences through your privacy settings or your browser.

Third-party services

We use third-party services for email delivery, analytics, and ad measurement. Each has its own privacy policy governing the use of your information.

Children's privacy

We do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this policy from time to time. We'll post the new version on this page and update the “last updated” date above.

Data breach notification

In the event of a data breach that compromises your personal information, we will notify affected users and relevant authorities as required by law, typically within 72 hours of becoming aware of the breach.

Contact us

Questions about this policy or your privacy rights? Send us a message, or write to us at:

Aura Child LLC
1309 Coffeen Avenue STE 13913
Sheridan, WY 82801

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